I used to ship a lot of small crafts through Etsy store a few years back and used Endicia.
When I did an international order, the shipping label would print horizontally and have all the buyers information on there (pretty much the custom form was the label).
I opened up shop again. I just did my first international order using Endicia and there appears to be some changes.
- It now goes to a Postal Processing Facility (with a really small reference to the receiver on the package - no address). Does this look right? And how does the receivers address actually get on here?
https://i.imgur.com/lEHvjgZ.jpg
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I’ve always done a flat $10 fee for international orders, letting the buyers know that I cover the difference to get the postage printed…but they will pay any additional import fees, VAT fees, customs, etc. Using Endicia, a big prompt comes up saying my package could be delayed or returned if I don’t pay VAT. Is that normal? Will it be returned? Or will they just ask the buyer to pay it?
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Does anyone recommend another type of shipping service other than Endicia?
FYI - I paid just over $15 to ship a 4oz package that’s 7x4x1…it was the cheapest I could do with tracking. I just want to make sure I don’t see this thing returned.
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